Making Mortgages Easy For You

Frequently Asked Questions

We're here to help! Below are some of the most frequently asked questions we get. Find your question is not listed? Give us a quick call or send us an email, we'd love to hear from you!


If you are not sure then just get in contact via any of the methods that is convenient for you. We can have an initial conversation about your current circumstances and then discuss possible options or a plan to reach your end goal.

We will ask you a few questions on the first conversation to get an idea of your circumstances and then we will go away to conduct our research. From there we will come back to you with some different options and advice on what we think you should do. It is really that simple!

This is not a black and white question. Upon your initial conversation and once we have got a better idea of your circumstances we would make a recommendation. Fixed rates offer security but usually come with a tie in period or an early repayment charge (ERC). Trackers can offer more flexibility but also can be subject to rate rises. Speak to one of our brokers to help you choose the right mortgage for you.

Your maximum lending amount will change from person to person. This is based on various factors, the main ones being: Income, Credit Score, Deposit Amount & Outgoings. For first time buyers, we generally say that 4.5x's your single/joint income is a good starting point. For people who already have a mortgage, income multiples of up to 5x's are available. Both of these figures will be less any monthly credit card commitments etc.

We can give you a rough idea of your borrowing on first contact, to confirm this amount we would need documentation from you that our expert will request from you in due course.


If you are looking to remortgage, we would advise you coming to us 3 months before expiry. This allows us to set up the new mortgage without having to try to beat the clock. The new mortgage can be arranged in a way that your old mortgage drops off and you automatically roll onto a new promotional rate, simple!

Stamp Duty Amounts vary depending on the type of mortgage transaction you are enquiring about. For Example; First Time Buyers will get relief on stamp duty up to £300k but if you are buying an additional property a 3% surcharge will be applicable. Click HERE to access a great online Stamp Duty Calculator which should give you a better idea of what you will need to pay.


No! We can help even if you only have 1 years accounts/sa302s. Generally lenders would want an increasing pair of accounts for the past 2 years but all mortgages are assessed on a case by case basis and advice is given accordingly. Also if you are a contractor with a day rate set up we can help! Drop us a message for more info.

Out office hours are 9 - 6 pm, Monday to Friday but we understand that people have busy work days and sometimes the evening is the only time you get to talk. All you need to do is confirm with a mortgage expert via email or facebook messenger that evening would be your preference. We can then check the diary and make an appointment for a time that suits you. We are very flexible and customer centric, we will do our best to be available when you need us.


We do charge fees, generally our fees are as below, in addition our fees can be discussed or reduced in line with any promotions we are running: £199 for a new purchase or £149 for a remortgage.

"Why do you charge I fee?" I hear you ask, well, it is quite simple. As we run a boutique service we are able to give a great service, as per our reviews. Other companies may not charge a fee but you may not be able to get in contact with your broker instantly, with us, for the majority of your transaction, your broker will be a few clicks away at a time that suits you (within opening hours).

Ready to get started?

Speak to a Make My Mortgage specialist at (020 3962 1916)